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  2. Satisfaction Guarantee

Help Center

Satisfaction Guarantee

With more than 20 years of experience, RushOrderTees is a leader in the custom apparel industry.

We work hard to ensure every order meets customer satisfaction. Our processes have been rigorously tested and our staff is committed to making sure that you receive products as designed and on time. We're proud to have an A+ rating with the Better Business Bureau and thousands of positive customer reviews.

While custom products often don't include guarantees, at RushOrderTees we stand behind our work.

Our Guarantee

Customer satisfaction is our primary focus. If the customized products you receive differ materially from what was designed in our Design Studio, the products arrived flawed or damaged, or your rush order was late, please fill out our customer care form and one of our experienced Customer Care Reps will work with you to find a solution. Just let us know of any issues within 45 days of receiving your order.

Please note, we are unfortunately unable to guarantee delivery dates for orders with free shipping.

Contact Us For Help

Our customer care team is available to help 7 days a week:

  • Call - (800) 620-1233
  • Email - customercare@rushordertees.com
  • Chat - Start a live chat

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