Help Center
Order Process
RushOrderTees focuses on accuracy, quality, and speed to meet your expectations.
Here's how the order process works:
1) Order Submitted
The process begins once an order has been placed.
2) Artwork Review
We have a QA process in place to review every new order to catch and fix basic design issues. This includes problems with image quality, design placement, and others.
3) Design Proofs & Approval
For orders with a quantity of 16 or more, customers will indicate during checkout whether they'd like to receive a design proof or have the design be auto-approved. If a proof is requested, the customer will be sent the proof via email along with an approval request. Production will begin once the proof is approved.
Orders of less than 16 units and reorders will be auto-approved unless otherwise specified by the customer.
4) Production Begins
Once approved, the order is submitted into the RushOrderTees production queue.
Orders are prioritized based on the shipping option selected during checkout with rush orders given priority over orders with free shipping.
5) Production Completion & Shipment
Once the order has been completed, it is inspected to ensure that it meets our quality standards. Then it's then packaged, a tracking number is obtained and the order is shipped out. Customers will receive an email with tracking information once the order is shipped.
Order Process FAQs
Yes, but depending on how far we are into the process a cancellation fee may apply. Contact us at (800) 620-1233 and a service representative will be happy to assist you.
Yes, it’s possible to make changes after an order has been submitted but it depends on how far into the production process the request is made. We may be able to make changes, but delays or restocking fees may occur.
Yes, we can accept a re-order for just one shirt. However, the print method used may differ from the original order, so the appearance may vary.