RushOrderTees' Print-It-Right Guarantee
Industry-Leading Return and Refund Policy
Our Quality and Service Promise to You
Since 2002, RushOrderTees has been an industry leader maintaining a 99% customer satisfaction rate with a 99% on-time delivery nationwide. We are a passionate team of 250+ strong craftspeople with innovative production processes and equipment that allows us to deliver the highest print quality possible.
Nobody’s perfect, though we always strive to be. In the rare case that we make a mistake, we want you to have a worry-free experience. Notify us within 15 days of receiving your order and we will do our best to come to a reasonable resolution with you.
Our Print-It-Right Guarantee makes it quick and easy:
- If your order contains items that are printed materially different than your approved proofs or on incorrect products, our management team will make a determination and reprint the incorrect pieces for you in most cases.
- If for any reason we try and are unable to reprint those pieces correctly, we will make that determination internally and refund you those pieces.
In the Event of Disagreement
In the event your print differs materially from your approved proofs, we will do our best to assist you with a reasonable resolution. Since your order is a completely customized product and only useful for you or your organization, all sales are final and we cannot be held responsible for late deliveries coming from UPS, USPS, or Fedex delays. All reprint and refund requests are ultimately decided by our management team. If you'd like a full refund, you must return your order within 15 days of your order delivery date so we may make a determination.